All FAQs

How can I cancel my subscription?

iOS (App Store):

  • Open the Settings app on your iPhone or iPad
  • Tap your name → Subscriptions
  • Find Reface in the list
  • Tap Cancel Subscription and confirm

Android (Google Play):

  • Open the Google Play Store app
  • Tap your profile icon → Payments & Subscriptions → Subscriptions
  • Find Reface
  • Tap Cancel Subscription and follow the steps

Web:

  • Open Reface

  • From the bottom menu, open your Profile page

    Profile page in Reface

  • Click on the Settings icon in the top right corner

    Settings icon in the top right corner

  • Log in with your Reface account.

    Log In row in Settings

  • Find the ‘Support’ and tap on it

    Support row in Settings

  • Tap “Cancel Subscription”

    Cancel Subscription button on the Support screen

Can’t find your subscription? You may have purchased a lifetime plan — or reach out to us at [email protected], and we’ll take a look together.

Still have questions?

[email protected]